So that’s why we’re so delighted to have onboarded a partnership with AnyDesk! Here’s the lowdown on the new integration, available for Growth and Power customers of Atera.ĪnyDesk is a robust remote access solution, suitable for the cloud or on-premises, and available for all platforms and all devices. With a robust remote access tool, you can limit the amount of time you have to spend heading on-site to visit clients, and offer a better, more immediate hands-on service without adding hours to the time it takes to provide that best-in-class support. Whether it’s for troubleshooting, file transfers, patching, updates, or any other use case you can think of, remote access is a staple on the IT technicians’ tool belt. It may have been put under the spotlight due to the work-from-home realities of the COVID-19 pandemic, but the truth is – it’s nothing new for us MSPs. Remote Access is a huge part of being an IT service provider. What is Professional Services Automation (PSA)?.
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